Booking Policies

• Cancellations / Rescheduling
  Please give at least 24 hours notice if you need to cancel or move your appointment.
  
  

• Late Arrivals
  If you’re running late, let us know. Depending on timing, we may need to shorten the service or reschedule.
  
  

• Vehicle Condition
  Prices are based on average condition. If a vehicle is excessively dirty, additional charges may apply.
  
  

• Personal Items
  Please remove all personal belongings before your appointment (we will remove trash)
  
  

• Access (Mobile Services)
  If we’re coming to you, we may need access to water and power.
  
  

• Weather
  Weather can affect mobile appointments. If conditions aren’t workable, we’ll reschedule.
  
  

• Payment
  Payment is due once the service is complete unless agreed otherwise ahead of time.