Terms & Conditions

When you book with us, you’re agreeing to the following. We just want to be upfront about how we work and what to expect.

1. What to Expect

We always do our best to get your vehicle looking as clean as possible. That being said, not everything can be fixed—some stains, scratches, or smells just don’t come out all the way, especially if they’ve been there a while.

2. Vehicle Condition

If there’s anything already wrong with the vehicle (scratches, loose trim, worn areas, etc.), please let us know before we start. It helps us avoid making anything worse and lets us know what to be careful around.

3. Damage & Responsibility

We’re careful with every vehicle and use proper products and methods. But by booking with us, you understand that:

4. Personal Items

Please take your belongings out of the vehicle before your appointment. We’re not responsible for anything left inside.

5. Weather / Rescheduling

If the weather isn’t good (mainly for mobile jobs), we might need to reschedule. We’ll always try to give you a heads up.

6. Payment

Payment is due when the job is done unless we’ve talked about something different. Prices can change a bit depending on how big the vehicle is or how dirty it is.

7. If There’s an Issue

If something doesn’t look right after the detail, let us know within 24 hours and we’ll try to fix it.